About CAVU deploys tested, regimented, and immediately
validated safety and leadership strategies that ignite lasting
organizational change.
We were born from an idea that substandard performance and
catastrophic incidents are not the results of inevitable chance or
human nature. They are the result of two simple, yet misunderstood
factors: leadership deficiencies and inadequate safety training.
After more than two centuries of combined leadership and tactical
experience at the highest levels of the United States Navy, we
partner with ambitious companies to address both, with a clear focus
on the business mission. Our approach is rooted in our Continuous
Improvement Model – a rapidly deployable and dynamic system that
ensures team-wide alignment on the mission objective(s) and how to
meet them day after day.
Joining with high-hazard industries to create organizational
resiliency through superior training Drawing from our military
training, we develop high-reliability teams across roles and
capability, from the frontline up to the executive management. For
the frontline, we habituate processes to reliably meet production
and quality benchmarks while protecting the wellbeing of equipment,
the environment, and themselves. For supervisors, leaders, and
management, we help define your successful outcome and create a
deliberate plan of behaviors and strategies to achieve it.
Most importantly, we engage the entire organization to capture what
was learned, what can improve, and what will lead to continued
future success.
Bridging the gaps between effective management, actionable training,
and enduring implementation, we help teams evolve beyond merely
reacting to internal and external circumstances but proactively,
confidently, meeting them head-on.
At CAVU, our mission objective is simple: empower your team to
achieve yours.
We optimize performance and eliminate risk through addressing the
most common human and operational vulnerabilities.
Read more about CAVU
CAVU Services
CAVU training gives teams the tools they need to take charge of
their projects, removing luck and chance from the equation. We show
the secrets high reliability industries
have used for years to create a deliberate, repeatable and
sustainable model. Our focus is on leadership fundamentals that
drive optimum team behaviors centered around the continuous
improvement process. Best of all, safety issues disappear and morale
dramatically improves.
Executive Alignment
- Strategic vision and messaging
- Safety goal alignment
- Management expectations
- Accountability defined by role
Workforce Assessment
- GAP analysis
- Culture survey
- Manager and supervisors effectiveness
- Technical workforce perception
Leadership Development
- Facilitated round table discussions
- Identify goals, challenges, and mitigations
- Leadership milestones and commitments
- Individual leadership action plans
Team Coaching
- On-site coaching and mentoring
- Frontline supervisor best practices
- Process compliance expectations
- Soft skills and human factors training
Deliverables
- Survey results
- Phase engagement plans
- On-site post engagement debriefs
- Phase debrief reports
Crew Resource Management
Human FactorsMitigating the biological, psychological,
physiological limitations of individuals that impact their ability
to safely and efficiently complete a task.
LeadershipThe capability of a leader to accurately,
decisively, and calmly enhance the performance of a team towards a
specific goal, while developing growth and engagement of the
individual team members.
CommunicationImparting relevant, timely, and accurate
information to an individual or group with the intent to shape a
common picture, confirm understanding and improve decision making.
Decision MakingAccurately and efficiently diagnosing
situations to effectively choose appropriate courses of action.
TeamworkThe ability of a group of two or more to work
effectively and interdependently within available resources to
achieve a shared goal.
Situational AwarenessAccurately and consistently
analyzing dynamic environmental factors that impact a team's safety
and performance in pursuit of their objective(s).
Human Performance Instructor CourseInspired
by the Navy Strike Fighter Tactics Instructor program (TOPGUN),
CAVU’s Human Performance Instructor (HPI) Course is a five day
course designed to create Human Performance subject matter experts
within your organization’s own workforce.
This course isn’t for “just anyone.” The HPI certification is meant
for those within your organization that demonstrate a high level of
motivation, commitment, and competency. Prior to being nominated by
their supervisor to attend the in-person course, the student must
first complete the HPI Online Prerequisite Course (which is a subset
of the Leadership PRO Course).
Upon completion and certification of the in-person course, CAVU will
offer annual standardization checks where CAVU coaches observe the
HPI in their own work environment. Post graduation, all HPI
graduates will be invited to a Biennial HPI Refresher Summit to
review new material, techniques, and trends developed since their
initial training.
The HPI Course can be held either at the CAVU Center of Excellence
located in Virginia Beach, Virginia, or CAVU coaches can travel to
your location to conduct the course at your own facility.
Leadership PRO
Leadership PRO Online Course is a library of relevant and engaging
videos that you can reference for any real-world situation,
accessible from your phone, tablet or laptop.
This course is your personal ticket to access the tips and
techniques used by Top Gun Commanding Officers, Aircraft Carrier
Commanders, Strike Fighter Wing Commanders, The Blue Angels, Force
Master Chiefs and Fleet Master Chiefs, just to name a few.
This course delivers the fundamentals, skills and actions that will
make you a great leader. You will have access to continuously
updated material in an expanding video library of relevant, usable
and evolving information.
- Leadership Fundamentals
- Continuous Improvement
- Team Resource Management
Team ChecklistsCAVU International has witnessed
in many industries, such as Oil & Gas, Manufacturing, and
Transportation, a complete reliance on experience versus
standardized, usable procedures. When procedures do exist, they are
rarely updated, seldom referenced, and are usually found sitting on
a shelf in a dusty binder.
While having an experienced workforce is extremely valuable, relying
on an experience based culture was abandoned by the airline and
nuclear community over 50 years ago. They learned that the volume
and complexity of what we know has exceeded our “individual” ability
to deliver its benefits safely and reliably. They discovered that
the best way to manage this complexity was with a standardized,
procedural baseline without which it would be impossible to:
- Ensure workers remember critical steps
-
Ensure tasks are completed correctly the first time, every time
-
Provide operational help including pictures, videos, or
schematics to workers during a job
- Integrate risk analysis with procedural steps
-
Provide a standardized method for addressing emergency
procedures
- Capture lessons learned and best practices
- Measure job variability and efficiency
-
Establish a procedural baseline for continuous improvement
-
Transfer knowledge and expertise from one generation to the next
- Provide a company-wide training standard
- Verify process compliance to customers
CAVU works with teams to create checklists that accomplish
what checklists have done elsewhere; help with memory recall and
clearly set out the minimum necessary steps in a process. Our
coaches bring decades of experience in successfully leading and
operating in complex, high hazard environments including commercial
and military aviation, nuclear ship propulsion, conventional and
special forces, and the Oil & Gas industry.
Leadership Development WorkshopsThe Leadership
Development Workshop (LDW) is a series of events designed to develop
frontline, middle and senior management skills within a client’s
organization with respect to leadership, communication and team
building.
The art of combining effective management and inspirational
leadership is not something most leaders are born with. It requires
training, mentoring and experience. Our coaches each have a career’s
worth of experience and training, which they leverage to share the
key pillars of effective management, as well as the traits and
principles of solid leadership. Together, we will target the methods
for setting vision, leading by example, and rewarding correct
behaviors. CAVU coaches will work with managers and supervisors on
how to inspire, motivate and lead their teams to new heights in
performance using positive reinforcement techniques and proven
leadership skills.
The LDW process typically includes sustainment visits after the
initial LDW to assist, coach and mentor the leadership and crew to
achieve positive cultural changes in basic leadership principles and
actions. The main goal of the LDW is to provide leadership with
increased skills for communicating, working together to identify
challenges and increase overall teamwork.
The end result is an organization that can identify and correct
deviations early as one team. Initial LDW Support Services
Include:
-
Conducting and reviewing a unit/facility-wide Culture Survey
-
Identifying challenges within the local sphere of influence to
correct as a team
-
Elevating identified challenges outside their sphere of
influence to next appropriate level of leadership
-
Cultivating the critical skills of Crew Resource Management
(CRM) for Leadership Teams
-
Development of an Individual Action Plan (IAP) for each leader
with a commitment from each to make positive changes in their
leadership actions and team
Sustainment Visit Support Services Include:
- Individual Action Plan review
- Continued leadership team coaching and mentoring
- Crew Resource Management training to workers
-
Development of Sustainment Checklist tailored to the
organization’s Key Performance Indicators
Individual Action Plans
Individual Action Plan (IAP) OverviewThe IAP process endeavors to promote ownership and accountability
at the individual level for the issues and challenges faced by a
particular organization. IAP’s are designed to work hand in hand
with the Leadership Round Table (LRT) process to ensure that the
individual leaders have a firm understanding of the organization’s
current challenges as well as its successes. The IAP promotes
alignment between individual accountability and actions needed to
manage and support their team.
IAP Objective and Interview An IAP is developed during
a one-on-one interview/ discussion between the CAVU Coach and the
individual leader in the organization. The objective of the IAP is
to generate a comprehensive list of action items that the individual
leader will commit to accomplishing. To facilitate the discussion,
CAVU will post a list of applicable organizational Challenges and
Successes (directly from the LRT or as otherwise developed in
coordination with the local leadership) to reference during the
interview. This list will ensure that the IAP focus remains on the
actions required to support the leaders team.
IAP Interview/Discussion
The IAP is intended to be a two-way dialogue, not a lecture or coach
monologue. The primary purpose of the IAP is to be a tool for the
individual himself/ herself and, therefore, it is imperative that
they take ownership of the action plan. While there is no
expectation that an individual leader will be able to
single-handedly tackle and overcome all of the organization’s
identified challenges, they can tackle small pieces or parts of the
challenges that the person can influence for the better.
Additionally, it is just as important that actions are included that
contribute to the organization’s successes. CAVU will utilize the
SMART technique (mnemonic below) as a test of an action item’s
practical usefulness:
S.M.A.R.T.Specific
Measurable
Attainable
Relevant
Time Based
The finished IAP is optimally shared with the person’s immediate
supervisor so they can assist the individual in achieving the
objectives detailed therein. All discussions will be entirely
non-attributional, and nothing will be included in the IAP that is
not explicitly agreed to by the individual.
Safety Audits CAVU International proudly offers
world class safety audits based on multi-functional capabilities in
the best practices from a spectrum of high hazard industries. Our
experienced team of professional safety auditors bring decades of
experience from aviation and maritime safety inspection and
analysis. They couple this with certifications in industrial safety
requirements and broad experience in from nuclear, oil and gas and
industrial construction safety. When the consequences of a gap
between expectations and actual practice are too great for chance,
CAVU audit teams remove any doubt. We will analyze your programs,
identify gaps, recommend corrective action and support remediation
of deficiencies.
We follow a standardized approach to any safety audit that ensures
all areas are reviewed in a logical order. The audit will end with a
final report following the same sequence with each section providing
a set of findings and recommendations from which your company can
take deliberate action.
The first step in any audit will involve a review of the governing
documents, rules and regulations compliance for the relevant
programs. This will be followed up with physical inspections,
operational assessment and worker surveys/interviews. One best
practice, in some areas a requirement, of high hazard industries is
to create and catalog of Major Hazards that can cause serious harm
to the operation and do a bow-tie analysis based on the threats and
consequences of those potential events.
If this program is already in place, CAVU can do an in-depth
analysis to ensure the program is running as expected. If not in
place, CAVU can offer some recommendations on how to incorporate
this system into the organization.